Hardin Sanitation Logo
Serving Treasure Valley, Idaho
208-642-2629

 

Frequently Asked Questions

FAQ – Residential | FAQ – Commercial | FAQ - Roll-Off


FAQ –Residential

Q: Can I pay my bill online?

A: Yes, you can pay online with American Express, MasterCard, Visa, Checking or Savings accounts. There is no additional fee for this service.

Q: What methods of payment do you accept by phone?

A: We accept American Express, Visa and MasterCard by phone. There is no additional charge to pay by phone.  Call 208-642-2629.

Q: Someone is illegally dumping in my container, who do I contact?

A: If you live in town call your city government.  If you live in a rural area, call Hardin at 208-642-2629.

Q: What if I have extra trash, bulky items or need a special pickup?

A: Please contact our office to schedule for extra trash, bulk items, or special pickup. Additional fees may apply.

Q: What are your office hours?

A: Office Hours are Monday-Friday: 8:00am – 4:00pm

Q:  What do I do if I’m going on vacation?

A: Before you go on vacation, please call 208-642-2629 to learn if or how your bill will be affected.

Q:  What is considered Household Hazardous Waste (HHW) and where can I learn more about it?

A:   Visit the Idaho Dept of Environmental Quality website regarding Household Hazardous Waste.

Q:  Where can I learn more about Electronic Waste or e-waste?

A: Visit the Idaho Dept of Environmental Quality website regarding electronic waste.


FAQ - Commercial

Q: Someone is illegally dumping in my container, who do I contact?

A: If you live in town, call your city government.  If you live in a rural area call Hardin Sanitation at 208-642-2629.

Q: What if I have extra trash, bulky items or need a special pickup?

A: Please contact our office to schedule for extra trash, bulk items, or special pickup. Additional fees may apply.

Q: Can I pay my bill online?

A: Yes, you can pay online with American Express, MasterCard, Visa, Checking or Savings accounts. There is no additional fee for this service.

Q: What methods of payment do you accept by phone?

A: We accept American Express, MasterCard and Visa by phone. There is no additional charge to pay by phone.  Call 208-642-2629.

Q: What are your office hours?

A: Office Hours are:  Monday-Friday: 8:00am – 4:00pm


FAQ – Roll-Off

Q: What debris is considered construction waste?

A: Woods, vegetation, wall & floor coverings, plaster, metal scraps, furniture, wiring, etc

Q: What size roll-off can I have for my roofing job?

A: 20 yard roll-offs are provided for asphalt roofing as well as concrete & dirt jobs.

Q: Can I set the roll-off in the street in front of my house?

A: Many of our service areas require permits; please inquire by phone for your area.

Q: Can the charges for a roll-off at my home be added to my trash bill?

A: Roll-offs are all prepaid services, but we do not require you to have our trash service to use our roll-offs.

Q: Can I throw tires and appliances away in a roll-off?

A: Tires are not accepted in Canyon County but they are in Payette & Washington counties—additional charges will apply.  Appliances are allowed but additional fees will apply.

Q: Can I pay my bill online?

A: Yes, you can pay online with American Express, MasterCard, Visa, Checking or Savings accounts. There is no additional fee for this service.

Q: What methods of payment do you accept by phone?

A: We accept MasterCard and Visa by phone. There is no additional charge to pay by phone.  Call 208-642-2629.

Q: What are your office hours?

A: Office Hours are Monday-Friday: 8:00am – 4:00pm

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